30-Day Warranty
At Home E Care, we stand by the quality of our services and the parts we use. That’s why we offer a 30-Day Warranty on all repairs and maintenance services. Our warranty is designed to give you peace of mind, ensuring that your appliance continues to perform as expected after service.
What’s Covered
Our 30-Day Warranty includes:
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Workmanship: We guarantee the quality of our technicians’ work. If the same issue reoccurs within 30 days of the repair or service, we will fix it at no additional cost.
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Replacement Parts: All parts used in the repair are covered under this warranty for 30 days. If any part we installed fails due to a defect within this period, we will replace it free of charge.
What’s Not Covered
Our warranty does not cover:
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Misuse or Accidental Damage: Any damage caused by improper use, negligence, or accidents after the service is completed is not covered under the warranty.
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Unauthorized Repairs: If any modifications or repairs are performed by a third party during the warranty period, the warranty will be void.
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Different Issues: If a new issue arises with the appliance that is unrelated to the original repair, it will not be covered under this warranty.
How to Claim
If you experience any problems with your appliance after our service, simply contact us within the 30-day warranty period. We will schedule a follow-up visit to assess the issue and perform any necessary repairs.
To make a warranty claim:
- Chat With Us: Reach out to our customer service team via Chat on whatsapp.
- Email Us: Send an email to support@homeecare with your service details.
- Include Proof of Service: Please provide the original invoice or service receipt when making a claim.
Limitations of Liability
Our liability under this warranty is limited to the repair or replacement of defective parts or workmanship. We are not responsible for any indirect or consequential damages, including loss of use of the appliance or inconvenience.
Contact Us
If you have any questions about our 30-Day Warranty or need to schedule a follow-up service, please don’t hesitate to contact us:
Home E Care
support@homeecare
Chat on whatsapp